Heather Landry, MBA

Senior Associate

For more than 30 years, Heather has provided management consulting services. Her expertise revolves around governance structure, leadership, organizational design and effectiveness, risk management framework, business processes and transformation, change management, project and program management, information management, and information technology strategy.

Well apprised of organizational and management challenges, Heather brings a great level of understanding and depth of perspective to clients. In addition, she has significant experience in facilitating workshops for both senior management and their working teams. Heather has volunteered with a number of Ottawa non-profit organizations in the past. She is fluent in both English and French.

 

Education

  • Master of Business Administration with a concentration in management  of information systems
  • Bachelor of Science
  • Certified Project Management Professional (PMP)
  • Information Technology Infrastructure Library (ITIL) Service Manager Certification

Skills

  • Governance and strategy
  • Organizational design and effectiveness
  • Development of leadership and management skills
  • Risk management
  • Business processes and transformation
  • Change management
  • Project and program management
  • Major project advisory
  • Information management and facilitation
  • Information technology strategy

 

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Moving to the Next Level

November 4, 2023

By Jocelyne F. Lafrenière

Strategic thinking is a crucial process that goes hand in hand with strategic planning. It gets you to think outside the box and look at the bigger picture. It moves you to your destination with more ease as it allows you to understand what works and does not work, look at emerging opportunities and barriers, analyze influential factors, get your team engaged, choose the right direction and interventions, and invest resources at the right time.

 

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Success is in You. Success is You!

October 15, 2023

By Jocelyne F. Lafrenière

Often success is defined as the accomplishment of a purpose, the achievement of something desired, or the attainment of popularity and prosperity. To some, it means living their passion, or having a well-paid job, a nice house or other material things.

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Plot Your Journey to Success

September 12, 2023

By Jocelyne F. Lafrenière

It is critical for a new business to start its journey towards success by designing an inspired one-year business plan. As a new entrepreneur, you need to define in a start-up business plan what the business is all about, what it has accomplished to date, where it is heading, and how it will reach its destination.

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